Privacy Policy

Effective August 14, 2026

This policy explains what FUparking (“we”, “us”) collects when you use our apps and website, why we collect it, who we share it with, and the choices you have. Using the Service means you agree to this policy and to our Terms of Service.

1. Information you give us

Account details. Name, email address, mobile number, and password.
Payment details. Handled by our payment processor. We receive a token, the card brand, and the last four digits. We never store your full card number.
Payout details. The bank or payout account you choose to receive earnings, collected by our processor.
Support and reports. Anything you send us in a support message or a dispute report.

2. Location information

Location is the core of how FUparking works, so this section matters most.

What we collect. Your device’s precise location when you post a space, when you claim a space, and while you are travelling to a claimed space.
Why. To place a posted space on the map, to match you with nearby drivers, to estimate arrival time, and to confirm that a handoff actually happened.
Background location. If you allow it, we use location while the app is in the background so that an active claim keeps working while you drive. You can decline this and still use the app, though live tracking of an active claim will not work.
Your control. You can turn location access off at any time in your device settings. Most of the Service will not function without it.
What other users see. Other users see the approximate location of a posted space and the general position of an inbound claimer. They never see your home address, your full location history, or your movements outside an active post or claim.

3. Information collected automatically

Device model, operating system version, and app version.
A device or installation identifier.
IP address and coarse region derived from it.
App usage events such as posts created, claims made, screens viewed, and crashes, used to fix bugs and improve the product.

4. How we use your information

To operate the matching between drivers leaving and drivers looking.
To process payments and payouts.
To verify that a transaction completed and to resolve disputes.
To detect and prevent fraud, fake postings, and abuse.
To provide support and to send service messages about your account or a transaction.
To improve the Service and to understand how it is used, in aggregate.
To meet legal, tax, and accounting obligations.

5. How we share your information

We do not sell your personal information. We share it only as follows:

Other users. Limited information needed to complete a handoff, as described in section 2.
Service providers. Payment processing, cloud hosting, mapping, messaging, crash reporting, and customer support tools, each acting on our instructions.
Legal reasons. When required by law, subpoena, or court order, or where we believe disclosure is needed to prevent harm or investigate fraud.
Business transfer. If FUparking is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.

6. Retention

We keep account information while your account is active. Transaction and payment records are kept for as long as required for tax, accounting, and dispute purposes, typically seven years. Precise location traces tied to an individual post or claim are retained for 90 days for dispute resolution and fraud prevention, after which they are deleted or aggregated so they no longer identify you.

7. Your rights and deleting your account

You can review and edit your account details in the app at any time. You can delete your account from the app’s account settings, or by following the steps at fuparking.com/delete-account. Deleting your account removes your profile and stops all further collection. Records we are legally required to keep, such as transaction history, are retained as described above.

Depending on where you live, you may have the right to access, correct, port, or delete your personal information, and to object to certain processing. New York residents and residents of states with comparable privacy laws may exercise these rights by contacting us at the address above. We will not discriminate against you for exercising them.

8. Children

The Service is for licensed drivers aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that we have, we will delete it.

9. Security

We use encryption in transit, access controls, and a payment processor that handles card data so that we do not. No system is perfectly secure, and we cannot guarantee absolute security. Tell us immediately if you suspect your account has been compromised.

10. Changes to this policy

We may update this policy. If a change is material, we will notify you in the app or by email before it takes effect and update the effective date above.

11. Contact

Privacy questions and requests go to support@fuparking.com.